The Center for Teaching and Learning

Welcome!

The Center for Teaching and Learning is part of WOU’s commitment to create transformational learning experiences. The Center for Teaching and Learning provides opportunities and resources for WOU’s community to identify and explore practices that optimize teaching and learning, both online and on-campus.

CTL provides faculty development programming, instructional design consultations, and support for teaching with technology.

CTL also offers limited support for troubleshooting for Canvas and academic technology tools that integrate with the learning management system. Reach out to us at CTL@wou.edu. Our support hours are Monday through Friday, 9 am to 4 pm.

Upcoming Events

Click Here to Sign up for a Workshop

Click Here to Sign up for a Deep Dive

Frequent Requests

Below are some forms for frequently requested processes. Using these forms ensures that we receive all of the necessary information to complete your request, as well as allowing us to track it.

If we have questions about your request, someone from our team will reach out. Please feel free to contact CTL@wou.edu to follow up on a request or ask any questions you may have.

Canvas Support

Canvas offers support to all students, faculty, and staff! This support is available 24/7 and 365 days of a year, making it the best way to access prompt support should you encounter any challenges using Canvas.

Support is available by phone, live, chat, or email.

- Phone: 866-901-5128
- Live-chat: You must be logged into Canvas to access live chat. Select the “help icon” from the left-side menu and choose the option “Chat with Canvas support”.
- Email: You can reach Canvas support at support@instructure.com

Canvas Guides

Canvas has a rich library of guides, videos, and other resources that will walk you through its different processes and features. Each guide has a detailed table of contents to help you find the content you need quickly. These guides provide detailed instructions and are maintained by Instructure, Canvas’ vendor, meaning they are always the most up-to-date resources.

Academic Technology Support

VoiceThread

WOU users have access to premium support. Contact support@voicethread.com for assistance. Many questions may also be answered using the guides available on the VoiceThread Support page.

Zoom

University Computing Solutions provides support for Zoom at WOU. You may also find answers to many questions and helpful guides through the Zoom Help Center.

ScreenPal (Formerly Screencast-O-Matic)

Support is available through the ScreenPal Help Center where you will be able to find answers to common questions or submit a help ticket. There are also many useful guides and tutorials available through the ScreenPal Training page.